Privacy Policy

Last Updated: 15 May 2023

Welcome to GlamDancewear, your premier destination for dancewear and accessories. At GlamDancewear (“we,” “our,” or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glamdancewear.com or make a purchase from us.

Please read this privacy policy carefully. By accessing our site and using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our site:

• Personal Information: When you make a purchase, create an account, or contact our customer service, we collect information such as your name, email address, shipping address, payment information, and phone number.
• Transaction Information: Details about your purchases, order history, and payment methods.
• Technical Information: We automatically collect information about your device and how you interact with our site, including your IP address, browser type, pages visited, and referring URLs.
• Communications: Records of your correspondence with us if you contact our customer service team.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process your orders and transactions
• Provide, maintain, and improve our services
• Communicate with you about products, services, offers, and events
• Personalise your shopping experience and provide content tailored to your interests
• Respond to your comments, questions, and requests
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms and conditions

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third parties who perform services on our behalf, such as payment processing, order fulfilment, shipping, marketing, and analytics.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may share information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our terms.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your information is stored on secure servers located in the United Kingdom. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

All transactions are processed through a secure gateway and encrypted using SSL technology. Your payment information is not stored on our servers after processing your transaction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for various purposes, including:

• Remembering your preferences and settings
• Analyzing site traffic and trends
• Understanding your browsing and shopping behavior
• Delivering targeted advertisements
• Providing and improving our services

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal data remains protected according to this Privacy Policy when transferred internationally.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us